Defect Report Detail, General Tab

MANUALS > Technical Records > Technical Records Module > Technical Records, Update Menu > Defect Report > Defect Report Detail > Defect Report Detail, General Tab

The Defect Reports, General tab is used to create a Defect Report. Populate all mandatory and optional information.

eMRO-Defect Report Detail

The following information/options are available in this window:
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Defect History button

The Defect History button allows the user to find existing Defect Reports of all statuses for that A/C and tail number. For additional information, refer to the Defect History Button, via the Defect Report Detail, General tab, of the Technical Records Training Manual.

Corrosion/Damage & Repair button

This button allows the user to view the Corrosion Damage and Repair window. This window deals with the aircraft's Corrosion/Damage & Repair which is part of the maintenance program, especially in cases of aging aircraft. For additional information, refer to the Corrosion/Damage & Repair Button, via the Defect Report Detail, General Tab, of the Defect Report of the Technical Records Training Manual.

Defect Report P/N S/N button

Select this button to enter the Part Number/ Serial Number of the Component which was the root cause of the Defect. For additional information, refer to the Defect on P/N Button, via the Defect Report Detail, General tab of the Technical Records Training Manual.

Delay/Cancellations button

Select the Delay/Cancellations button to view/create an delays associated to the specified defect. For more information, refer to the Delay Button, via the Defect Report Detail, General Tab, of the Technical Records Training Manual.

Defect Type

The type of defect found on the aircraft (for example, Pilot Report, MX Report). For additional information, refer to the Defect Type Transaction Code, via the Technical Records Transaction Code Manual.

DEFPILOT - (Defect Report Make Category (field) Default To PILOT). When set to Yes, Defect Reports will have a default category of PILOT. The A/C Controller Panel Defect Reports will also contain the PILOT category at default.
DFITDUP - (Check if the Defect Type, Defect and Item combination already exist.) When set to Yes, it recognizes that the unique defect has already been created as well as it's pertaining line. The Defect Type & Defect/Item pop up window appears as a warning, to notify the user. When set to No, the pop up window does not appear, warning the user that the defect has already been created.
DEFERWO - (Allow Defect Type WO/DEFER's Defect and Item to be entered by user.) When set to Yes and the WO/DEFER defect type is defaulted, the system will allow for the Defect Number and Item to be populated by the user. When set to No, the W/O/DEFER defect type, defect number and item will be grayed out and will auto populate with the Work Order number as the Defect number and the item incrementing per deferred Work Order Task Card(s).

Defect

The defect number (or log book number). The Defect Number is typically the same number of the A/C log page.

DEFECTAU - (Defect Report Automatically Number, Next Sequential Number) When set to Yes, the system will automatically assign the next sequential number when entering a new Defect Report.

Note: When this switch is set to Yes, Defects created via the Link MEL button will have the next sequential number. as it relates to their Linked/Called MEL, as the Defect number. For more information, refer to Link MEL Button, via Defer Report, Defer Tab.

DFITDUP - (Check if the Defect Type, Defect and Item combination already exist.) When set to Yes, it recognizes that the defect has already been created as well as it's pertaining line. The Defect Type & Defect/Item pop up window appears as a warning, to notify the user. When set to No, the pop up window does not appear, warning the user that the defect has already been created.

An error message appears when a Defect is created using the same Defect Type, Defect and Item combination.

Item

The defect log item number.

DFTITMDEFT - (Defect Report Item Default and Protect). When set to Yes, and the Config Number is set to a specified number, the Item field in Defect Reports will default to that specified number.
DEFITEMLIM - (Default the Item field under the General Tab in Defect Reports to Config. Number). When set to Yes, and Config Number is set to a limit of 3, the Defect Item is invalid. When set to No, regardless of what Config Number is set at, eMRO will allow the user to Save the Defect Report. The switch DEFITEMLIM works with the switch DFTITMDEFT. Both switches must be set to Yes.
DEFANDITMDUP - (Validate Defect and Item Combination). When set to Yes, the system generates a warning to notify the user that the Defect and Item combination already exist. When set to No, the system does not generate a warning to notify the user that the Defect and Item combination already exist.

QR Code

The QR code allows users to pull up records using QR code scanner functionality via the applicable eMobility application.

A/C

The individual aircraft tail number.

Chapter

The ATA Chapter classification associated to the Defect Report. The chapters which appear for selection are those ATA Chapters which are flagged for Defect in the ATA Master. This Chapter/Section must have Alert levels set up in order for Recurrent Items to be created via the Reliability module. For more information, refer to the ATA Specifications via the Settings Training manual and Setting Up ATA Chapters and Sections via the Reliability Training Manual.

Note: The ATA Chapter is carried over to the W/O Non-Routine Task Card, Optional 2 tab, as well as the W/O Task Card window when adding a Defect to an already existing Work Order. The Recurrent Alert will also be updated to reflect any changes made to the ATA Chapter when closing a defect.

Section

The specific Section of the ATA Chapter associated to the Defect Report. The Sections which appear for selection are those ATA Chapters which are flagged for Defect in the ATA Master. This Chapter/Section must have Alert levels set up in order for Recurrent Items to be created via the Reliability module. For additional information, refer to the ATA Master via the Settings Training manual and Setting Up ATA Chapters and Sections via the Reliability Training Manual.

DEFSCMAN - (Defect Report Make Section (field) Mandatory) If set to Yes, makes the ATA section mandatory when entering new Defect Reports.
Note: The ATA Section is carried over to the W/O Non-Routine Task Card, Optional 2 tab, as well as the W/O Task Card window when adding a Defect to an already existing Work Order. The Recurrent Alert will also be updated to reflect any changes made to the ATA Chapter when closing a defect.

Paragraph

The ATA Chapter/Paragraph classification of the Defect.

Note: Reliability will only record the four digit (chapter-section) items in most reports.

ASC

The Aircraft System Code.

ASCMAND - (Defect Report ASC Mandatory) If set to Yes, the ASC field (via Technical Records/Update/Defect Report) will be mandatory.

Flight

The inbound flight number associated with the Defect Report.

FLIGHTMD - (Make Flight field Mandatory for a PILOT Defect Type in a Defect Report.) The Config Flag is used. If set to Yes, the Flight field is mandatory for a PILOT (Defect Type) Defect Report provided that the PILOT (Defect Type) Transaction Code has the 'Flight No. Mandatory' checkbox selected.
Note: Switch FLIGHTMD must be set to Yes and the PILOT (Defect Type) Transaction Code 'Flight No. Mandatory' checkbox must be selected in order for the Flight field to be mandatory for a PILOT (Defect Type) Defect Report.

Gate

The gate information for the flight.

Reference Sequence Number

The reference sequence number of this Defect.

RFSQNODP - (Defect Report Show Sequence And Previous Sequence Numbers). If set to Yes, the system will automatically display the fields in the Defect Reports, General and Defer Tabs.

CADOR

Civil Aviation Discrepancy Occurrence Report. This is a number that is generated by Transport Canada and assigned to track IRs (Incident Reports) and SDRs (Service Difficulty Reports) that are reported.

Status

The current Status of the Defect Report log item.

Open - This is the default status upon creating a Defect Report. 'Open' status may mean that the defect has a deferred schedule on the Defer tab.

Closed - This means that there was a resolution for the Defect. The Defect was resolved.

IFSD

The Engine In-Flight Shut Down code (i.e. Foreign Object Debris, Lightning Strike). These codes can be set up via the Technical Records Transaction Codes. Go to Settings/ Explorer/ System Transaction Code/ Technical Records.

Note: This field is only available for non-cabin defects. Therefore this field is only available when the Cabin checkbox in the Defect Type transaction code is not selected.

MIS

The Mechanical Interruption Summary related to this Defect.

Note: When the MIS checkbox in the Defect Type Transaction Code is selected, the MIS field will be mandatory. If the checkbox is deselected, the MIS field will not be mandatory.

SDR/MRR

The Service Difficulty Report related to this Defect. For additional information, refer to the SDR Creation Button via Defect Report Detail Buttons.

SDR - (Defect Report Make SDR (field) Mandatory) - When set to Yes, the system makes the Service Difficulty Report (SDR) field mandatory when entering new Defects.

Note: The SDR field will be empty if the SDR button is not available in Quickturn. For more information regarding Quickturn's SDR security, refer to QuickTurn Security Options.

Position

The aircraft position of the item.

Warranty checkbox

Select this checkbox if the aircraft is associated with a warranty condition. This is informational only.

Damage checkbox

Select this checkbox if the aircraft is associated with a damaged condition. This is informational only.

Damage checkbox

Select this checkbox if the aircraft is associated with a damaged condition. This is informational only.

Phase

The Phase of the flight on which the Defect occurred.

Defect Category

The Defect Report's Category Code.

DRMANDCAT - (Make Defect Category mandatory in Defect Report.) When set to Yes, the Defect CAT field in Defect Reports is mandatory. When set to No, the Defect CAT field is NOT mandatory.

Reported By

The employee that reported the defect.

Reported Date

The date the defect was reported.

AUTDATEDEF - (Auto populate the Reported By, Date and Time fields in the General Tab and the Resolved Date and Time fields in the Resolution Tab.) If the switch is set to Yes, when the user enters their Wall Password the Reported By, Date, and Time fields in the General Tab of the Defect Report window auto-populate. When the user populates the Resolved By field in the Resolution window, the Resolved Date and Time fields will auto populate. If set to No, the Reported Date and Time fields in the General Tab, and the Resolved Date and Time fields in the Resolution Tab will stay as a 'Null' value.

Reported Time

The reported time of the defect.

Station

The Station where the Defect was reported.

Note: With Switch DEFSTATIONWARN set to Yes, an invalid Station Location that does not exist in the system can be entered and saved with only a soft warning appearing notifying the user.

Authorization

Defect requires further authorization.

Internal Capability checkbox

This checkbox indicates hat the work can be carried out internally as opposed to having a third party maintenance organization carry it out. This field is informational only.

ASR radio button

An Air Safety Report system notification will be generated and sent out.

Note: The ASR System Notification must be set up prior to selecting the ASR radio button via the Defect Report window in order for the notification to be generated and sent out.

DEFECTASR - (ASR Field is Mandatory and a Notification will be Sent) - When set to Yes, the ASR field will be mandatory. When the ASR field is set to Yes, the system will send the user a system generated notification (if set up).

CI radio button

Select this radio button to determine if the Defect Report is for a critical task.

ETOPS radio button

Select this radio button to determine if the Defect Report is for an aircraft that is specified as that with extended operations.

CDCCL radio button

Select this radio button to determine if the Defect Report is for an aircraft with a critical design configuration control limitation.

Note: The selection of the CI, ETOPS, and CDCCL radio buttons is retained when the Defect Report is added to a Work Order with a Non-Routine Task Card through the Defect Report, a Work Order, or the A/C Planning Query. Making a selection for these radio buttons may be mandatory per the configuration of Switch DEFOPTMAND, via the Technical Records Switches Manual.

Defect Description

The description of the defect which describes the problem found or notes the service being performed. This field also works with the Defect Description Phrase Transaction code via the Technical Records Transaction Code manual.

DMELDSC - (Defect Report Description From MEL Description.) If set to Yes, when an MEL/CDL is specified on a Defect Report (via Technical Records/Update/Defect Report/Defer Tab), that MEL/CDLs description (from Settings/ Update/MEL/Description field) will populate the Defect Description on the Defect Report's General Tab by default.

Defect From W/O

The originating W/O that the defect was created from.

Note: This field is only visible if the defect report was created by the defect button via the W/O Detail window. For more information, refer to Defect Button, via Work Order Detail.

Defect From T/C

The originating T/C that the defect was created from.

Note: This field is only visible if the defect report was created by the defect button via the W/O Detail window. For more information, refer to Defect Button, via Work Order Detail.

FRM

Fault Reporting Manual fields can be used to enter appropriate information (for reference) if required.

RII Yes/No radio buttons

Select Yes if this Defect will be a Required Inspection Item. When selected, the RII By field will appear so that the inspecting employee can be selected.

MANDATRII - (Make RII Field Mandatory) When set to Yes, the RII (Yes/No) radio buttons will be mandatory. When set to No, the RII (Yes/No) radio buttons will not be mandatory.

RII By - This will appear if the RII checkbox is checked. Enter the employee who must perform the inspection here.

Estimated TAT

The estimated turn around time.

Ground Time Required

The time required to complete the work for turnaround time estimates. The time format is user defined and can be minutes, hours or days. This field is informational.

Paper Copy Required checkbox

Select this checkbox to inform users and auditors that information related to this Defect Report has been printed and must be processed. This checkbox is selected by default.

Reliability checkbox

This checkbox helps trigger the Defect Report Reliability process. The checkbox must be selected in order for Recurrent Alert Items to be created when the Defect Report's Chapter/Section reaches a predefined alert schedule. For more information refer to Recurrent Items via the Reliability Training Manual.

Note: Switch RELIACHB affects when this checkbox is available. When set to Yes, the Reliability checkbox is available in the Defect Report Detail, General tab for all Defect Reports. When set to No, the Reliability checkbox will only be available in the Defect Report Detail, General tab if the Pilot Report Property checkbox is selected via the Defect Type Transaction Code. For more information refer to Switch RELIACHB via the Technical Records Switches Manual.

Note: The Recurrent Defect checkbox located within the Defect Type transaction code entered for the Defect Report must also be selected in order for Recurrent Alert Items to be created in the Reliability module. Further, if this checkbox is selected, the defect report item will impact Reliability Reports. If this checkbox is not selected, this defect report item will not appear on the Reliability Reports. For more information refer to the Defect Type tran code via the Technical Records Transaction Code Manual.

Dispatch System Control Number

This number is generated by the system and represents that the defect has been sent to SABRE for those customers with this interface.

Task Card Template

The Task Card Template reference to the Task Card from which the Non-Routine items will be created when the Defect is attached to the Work Order.

Task Card Template button

The Task Card Template button allows the user to search for Task Cards containing Key Words. For additional information, refer to the Task Card Keyword Button, via the Defect Report Detail, General tab, of the Technical Records Training Manual.

Recurrent Alert

The number of recurrent alerts that have occurred and is associated with this Defect Report. For more information refer to Recurrent Items via the Reliability Training Manual.

Recurrent Alert button

Select the Recurrent Alert button to view the Recurrent Items window. For additional information, refer to the Recurrent Alert Button, via the Defect Report Detail, General tab, of the Technical Records Training Manual.

Recurrent Item (Reliability) Process

Seat Number

The passenger seat number on the aircraft.

Note: This field only appears when the Cabin checkbox is selected via the Defect Type Transaction Code. For additional information, refer to the Defect Type Transaction Code via the Technical Records Transaction Code Manual.

Seat Letter

The passenger seat letter on the aircraft.

Seat Severity

The Seat Severity Code used to indicate the level of severity (i.e damage) of the seat. This can be selected from the list of Seat Severity Transaction Codes via the Technical Records System Transaction Codes.

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