Publication Date: 11/12/2024 Share Print

Previous Topic

Next Topic

Book Contents

Book Index

Customer

The Customer Master is used to keep information relating to customers (people you provide service(s) to). Customer profiles must be entered into the system in order to use the options in the Customer Orders Menu or the Third Party Capability for Work Orders.

Note: If customer profiles are entered, it is mandatory to have at least one customer discount structure entered in the system. For additional information, refer to Customer Discount via the Settings Training Manual.

The following tabs and buttons are available.

Customer Master Tabs

Customer Master Buttons

General Tab

Mailing Address Tab

Shipping Address Tab

Shipping Information Tab

Sell Rental Tab

Optional Tab

Informational Tab

New button

Save button

Delete button

eMRO_but_Note_Main Notes button

Attachment button eMRO_V5_gold

Print button

Find button

but_contact_sm Contact button

but_change_customer_small Change Customer button

Audit button

This update window is also available in query mode where users can view the records provided in this window but cannot create new records or edit existing data. Refer to this module's Query menu.

Customer Creation Process

In This Section

Customer Master, General Tab

Customer Master, Mailing Address Tab

Customer Master, Shipping Address Tab

Customer Master, Shipping Information Tab

Customer Master, Sell/Rental Tab

Customer Master, Optional Tab

Customer Master, Informational Tab

Customer Master Buttons

See Also

Settings, Update Menu

A/C Catalog

ATA Specifications

Aircraft

Aircraft Type/Series

Authorization

Bin

Company Profile

Customer Discount

Employee

Diagnostic Error Code Master, via Employee Master

Forms Master

Formulas

Location

MEL Authorization Management

MEL Master

Owner

P/N (Part Number)

P/N Master (General Inventory)

P/N Software Configuration

P/N Software Configuration Management

Routes

Service Master

Skill

System Notification

Terms and Conditions

Upload Custom Print

Vendor

Workflow Master

Top of Page Publication Date: 11/12/2024 Share Print