MANUALS > Production > Production Module > Production, Update Menu > Customer Authorization

Customer Authorization

The Customer Authorization window is used to query for Customer Contracts based on the following search criteria. From this window, the user may view the status of a customer invoice, and may also accept or reject a customer invoice.

Enter any of the below search criteria to query for a desired Customer Contract and select the Find button.

The following information/options are available in this window:
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Logic drop down

Select one of the following logic functions to filter for data:

<= Less than or equal to.

<> Not equal to.

= Equal to.

>= Greater than or equal to.

Like Show data like or similar to.

Status drop down

The status of the Customer Contract. The options include:

• Accepted
• All
• Pending
• Rejected

W/O

The Work Order used to categorize, manage, and schedule work requirements for aircraft maintenance.

Location

The Location for maintenance events, inventory stores, orders, transactions, or training events.

Customer

The customer whom the agreed upon terms are for.

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The Export as Excel button can be selected to view the queried data (including all pages) in an Excel spreadsheet. This Excel file can be saved for later use. For more information refer to the Export as Excel Button via the eMRO System Standards manual.

The Filter/Sort button is used to alter the search criteria for records associated with the host module and window. For more information, refer to Filter/Sort Button via the eMRO System Standards Module.

The following results appear. Click on the Select button.

The system displays the following window. Select the 'Accepted' radio button and select the Save button.

The Save prompt appears. Select 'OK.'

Refresh the Customer Authorization window.

The following information/options are available in this window:
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Type

The type of customer authorization.

AUTH CTL

The Customer Authorization reference number. This number is an auto generated unique sequential number assigned to each Customer Authorization record.

Customer

The customer whom the agreed upon terms are for.

W/O

The Work Order used to categorize, manage, and schedule work requirements for aircraft maintenance.

Task Card

The Task Card / Job Card that details the scheduled maintenance work.

A/C

The aircraft, if the terms of this contract is for a particular aircraft number.

Requisition

List of required parts for either a maintenance item or for restocking.

Picklist

List of reserved components for a maintenance event or for transfer.

P/N

The Part Number reference for the aircraft part.

Quoted Amount

Quoted amount on invoice.

Hours to Authorization

The amount of labor hours for the Non-Routine Task Card being authorized/rejected. This field only appears when the Authorization Type for the Contract is Require Authorization for NR.

Value to Authorization

The cost of materials for the Non-Routine Task Card being authorized/rejected. This field only appears when the Authorization Type for the Contract is Require Authorization for Serialized PN.

Created By

The user who created the record.

Modified By

The user who last modified the record.

Modified Date

The date the record was last modified.

Authorization Status

The Authorization status of the record.

Authorization User

The name of the user who is authorizing the invoice.

Password

Enter the password to authorize the invoice.

Authorized Date

The date the record was authorized. This field is only updated when the Authorization Status is set to accepted. This will list the date the invoice was authorized and the user that created it.

Reason for Rejection

The reason the invoice was rejected. This field is only visible when the Authorization Status is set to Rejected.

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When the user attempts to query for the above Work Order, an information box appears. The Customer Contract is no longer in 'Pending' status. It is now authorized.

The following buttons offer additional functionality:

• Notes button
• Print button
• Attachment button

This update window is also available in query mode where users can view the records provided in this window but cannot create new records or edit existing data. Refer to this module's Query menu.