MANUALS > Production > Production Module > Production, Explorer Menu > Customer Invoice Authorization > Customer Invoice Authorization Invoice > Credit Memo Button, via Customer Invoice Authorization Invoice

The Credit Memo button allows the user to track return invoices and credit memos for an invoice. The Invoicing department can later query these records via the Customer Invoice Authorization Query option. For additional information, go to Production/ Query/ Customer Invoice Authorization Query.

The following information/options are available in this window:
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Credit Number

This is a system generated reference number used to track credit amounts.

Status

The status of the Invoice.

Manual Invoice

Enter an invoice number that was created manually in the system. Manual Invoice Reference is created through the Manual Invoice field of the Manual Invoice Entry, which is available from the Post and Close Invoice button, which appears when Switch WOMNLINVREF is set to Yes.

Return Invoice checkbox

When the Return Invoice checkbox is selected, the Credit Serial Number field becomes activated and mandatory. The Invoice number will be suppressed at posting and no Customer Invoice will be printed. If the checkbox is deselected, the Credit Serial Number field will be de-activated and will not appear in the Credit Memo window. The Invoice number will not be suppressed and the Customer Invoice will be printed.

Customer

The customer being invoiced for the work.

Bill To

The location that will receive the Order Invoice (Bill). This may be different from the Ship Location and may be pre-defined for each location. For additional information, please refer to the Location Master, General Tab section of the Settings Training Manual. The Bill To location may be changed for a particular order as required.

Reason

The Reason Code. Enter the reason for the credit.

Credit Serial Number

The Customer Credit reference. This is a free text field.

Credit Date

The date the credit memo was issued.

Order

The type of order the invoice was created for.

Override Order button

Select the Override Order button to credit a Sub Work Order. For additional information, refer to the Override Order button, via the Credit Memo Button of the Production Training Manual. For more information, refer to the Override Order button, via Credit Memo.

Description

The description of the reason for the credit. This is a free text field.

Comments

Enter any additional comments related to the credit memo. This is a free text field.

Company

The company the credit memo will be paid to.

Note: For more information, refer to the Multi Company Functionality.

Bank

The bank the customer invoice is linked to. The bank information is set up via the Bank button. For additional information, refer to the Bank Button, via Company Profile of the Settings Training Manual.

Authorizer 1

The first user to authorize the invoice.

Authorizer 2

The second user to authorize the invoice.

Credit Category

Select from the following credit categories to apply to the invoice credit:

• Freight
• Labor
• Material
• Miscellaneous
• Tax

Credit Amount

Enter the credit amount for any freight, labor, material, miscellaneous or taxes to be returned to the invoice. These values must be negative.

Currency

The currency type that the invoice was, or will be, paid in.

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The following buttons offer additional functionality:

• Notes button
• Attachment button