MANUALS > Customer Orders > Customer Orders Module > Customer Orders, Update Menu > Customer Orders Creation/Update > Customer Orders Creation/Update, General Tab

Customer Orders Creation/Update, General Tab

The Customer Orders Creation/Update, General Tab allows users to create and query for Customer Orders of the following types:

• Customer Exchange Order
• Customer Rental Order
• Sales Order
• Sales Order Return

To create a new Customer Order, select the New button. To query for existing records, use the query fields to specify a range of Orders and select the Find button:

The following information/options are available in this window:
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Status

The current status of the order.

Type

The Type of Customer Order which are as follows:

S/O - Customer Sales Order

S/R - Customer Sales Order Return

R/N - Customer Rental Order

X/O - Customer Exchange Order

Order No

The type of order and the customer order number for the transaction.

Legacy Sys Order No

The legacy number related to the order. The legacy number is typically identified and used by customers during implementation to cross reference their old systems order number to the new systems order number.

Note: Does not apply to C/O, M/O or W/C order types.

Location

The location where the order items will be shipped from.

Ship From Location

Location from which order has been shipped.

Priority

The priority placed on the transaction (e.g., routine, AOG, etc.). For additional information and functionality, refer to the Priority transaction code via the Orders Transaction Codes.

Vendor/Customer

The vendors are defined in the Vendor Master. All vendors must have the required criteria (i.e. supplier, service, etc) to be used against the particular order type. Otherwise, the below message may be received stating that the user will not be able to save the order with that particular vendor.

The customer the order is being placed with requiring the items.

Company

The company the order is being created for.

Note: For more information, refer to the Multi Company Functionality.

Financial Sys Site Code

The order's financial system site code.

P/N

The Part Number reference for the aircraft part. This is the part number that the user is sending to the customer.

S/N

The specific Serial Number associated to the part of the Customer Order.

Expedite Date

The accelerated delivery date of this Order; rushed order based part requirement and order priority. Expedite Date may be defaulted as defined in the Order Priority System Tran Code.

Condition

The condition of the part.

Inventory Type drop down

The type of inventory the item is registered as in the system. The available options are All, General, GSE and Maintenance Inventory. All is set as the default.

A/C

The individual aircraft tail number.

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The Export as Excel button can be selected to view the queried data (including all pages) in an Excel spreadsheet. This Excel file can be saved for later use. For more information refer to the Export as Excel Button via the eMRO System Standards manual.

The Columns button is used to select which columns will appear in the the window's search results/table section. For more information, refer to Columns Button via the eMRO System Standards manual.

The Filter/Sort button is used to alter the search criteria for records associated with the host module and window. For more information, refer to Filter/Sort Button via the eMRO System Standards Module.