MANUALS > Customer Orders > Customer Orders Module > Customer Orders, Update Menu > Customer Orders Creation/Update > Sales Order Return > Sales Order Return Detail

The Sales Order Return process allows the user to return a part into the system that was previously sold to a customer. In the Sales Order Return process, the system automatically creates a sales order return. This created Sales Order Return can be viewed/edited via the Sales Order Return option. The option allows the user to view the list of the pending sales returns before the part has been received via the Receiving module. (See process overview below.) This window is composed of a header level and a detail level.

The following tabs and buttons are available at the detail level.

For information on the options available in the header level and an overview of the S/O Return process, refer to the Sales Order Return.

The Export as Excel button can be selected to view the queried data (including all pages) in an Excel spreadsheet. This Excel file can be saved for later use. For more information refer to the Export as Excel Button via the eMRO System Standards manual.