MANUALS > Customer Orders > Customer Orders Module > Customer Orders, Query Menu > S/O Query

S/O Query

The Customer Order Query window allows users to view all aspects related to a Customer Order. Users enter search criteria at the top of the window, and the results are displayed in the table to the bottom.

Note: Actual records cannot be edited from the Query window. For more information on Customer Orders and how to create or update them, refer to the Customer Orders Creation/Update window.

Search Criteria

The following information/options are available in this window:
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Status

The current order status.

Order Type

The type of order. This field is locked to 'S/O'.

Order Number

The order number for the transaction.

Customer

The customer the order is being placed with requiring the items.

Location

The location where the order items will be shipped from.

Priority

The priority placed on the transaction (e.g., routine, AOG, etc.).

S/N

The specific Serial Number associated to the part of the Customer Order.

P/N

The Part Number reference for the aircraft part. This is the part number that the user is sending to the customer.

Required Date

The date that the item(s) is/are required by.

Customer P/O

For Third Party purchase, if purchase is on behalf of a customer, the P/O number may be entered here.

P/N Category

The category of the part as defined in Settings/ Explorer/ System Transaction Code Explorer/ Settings/ P/N Category (e.g. Rotable, Consumable, Repairable) and entered for the particular part in the P/N Master.

Company

The company the order is being created for.

Note: For more information, refer to the Multi Company Functionality.

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Results

The following information/options are available in this window:
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Order Number

The order number for the transaction.

Customer

The customer the order is being placed with requiring the items.

Location

The location where the order items will be shipped from.

Priority

The priority placed on the transaction (e.g., routine, AOG, etc.).

P/N

The Part Number reference for the aircraft part.

Condition

The condition of the item that the user is sending. This will default if S/N is selected.

RQD Date

The date that the item(s) is/are required by.

QTY

The quantity of items/parts required.

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The Export as Excel button can be selected to view the queried data (including all pages) in an Excel spreadsheet. This Excel file can be saved for later use. For more information refer to the Export as Excel Button via the eMRO System Standards manual.

The Filter/Sort button is used to alter the search criteria for records associated with the host module and window. For more information, refer to Filter/Sort Button via the eMRO System Standards Module.

The user can select into a selected record to view more detailed information on it. The Customer Order Header is going to be displayed.

Note: For more information about the Customer Order Header window and its fields, please refer to S/O.

Clicking the Select button will direct the user to the appropriate Customer Order Detail window.

Note: For more information about the Customer Order Detail window and its fields, please refer to Customer Orders Detail.