Publication Date: 11/12/2024 Share Print

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Printing Red Letters and Yellow Letters

From the Tech Support Disposition Explorer, Red Letters and Yellow Letters can be printed.

From the Support Disposition Authorization window, select the Print button.

A Red Letter or Yellow Letter will be printed, depending on the category of the Recurrent Defect (Red Letter for Chronic items, Yellow Letter for Alert items):

See Also

Tech Support Disposition Explorer

Deciding to Use the Tech Support Disposition

Top of Page Publication Date: 11/12/2024 Share Print