Publication Date: 11/12/2024 Share Print

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Placing the Invoice on 'Hold' Until the Credit Memo is Received

If you receive an invoice for an order and that invoice dollar amount is not equal to the dollar amount of the order, you can enter the invoice using the Credit Memo functionality and place the invoice on ‘Hold’ until the Credit Memo is received:

The following steps have to be completed before this is possible:

  • An order has been created and authorized.
  • The order was received.
  • The Receiving Inspection is completed.
  • The invoice was entered, paid and posted.

At the Invoice Order Detail Screen, first click on the A/P Authorized checkbox, and then click on the Status field drop-down menu. Select 'Hold' for the Invoice Status.

eMRO_PlacingTheInvoiceOnHoldUntilBla(1)

For more information on how to enter a Credit Memo, please refer to Entering Credit Memos.

After finishing, please note that the balance of the invoice will not be displayed red anymore, since the invoice amount is now balanced.

See Also

Credit/Debit Memo

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