MANUALS > Customer Orders > Customer Orders Module > Customer Orders, Update Menu > S/O Reservation Control > Customer Order Reservation Control, General Tab

Customer Order Reservation Control, General Tab

The Customer Order Reservation Control window allows users to enter any of the order details and search for a Customer Order Reservation. Once the desired data is entered, users can select the Find button to search for results.

The following information/options are available in this window:
_____________________________________________________________________________________

Status

Select the reservation status to view.

Order Number

The type of order and the order number for the transaction.

Customer

The customer the order is being placed with requiring the items.

Location

The location where the order items will be shipped from.

Priority

The priority placed on the transaction (e.g., routine, AOG, etc.). For additional information and functionality, refer to the Priority transaction code via the Orders Transaction Codes.

P/N

The Part Number reference for the aircraft part. This is the part number that the user is sending to the customer.

Require Date

The date that the item(s) is/are required by.

Customer P/O

For Third Party purchase, if purchase is on behalf of a customer the PO number may be entered here. Additional Use - if a Sales Order is generated in the system for the service requirement, it may cross reference here as well. This is to be defined by the company procedures. This does not invoice or charge the customer for any service provided. It is only used as a reference number.

P/N Category

The category of the part as defined in Settings/ Explorer/ System Transaction Code Explorer/ Settings/ P/N Category (e.g. Rotable, Consumable, Repairable) and entered for the particular part in the P/N Master.

_____________________________________________________________________________________

The first step is to select a customer order to work with from the search results.

Choose the record that the user would like to work with.

Note: For more information on the order, users can select into the record to view the Customer Order in query mode.

Select the Picklist button to make a reservation for the P/N. A picklist print will automatically be generated.

The user has the option of printing (Print button) or e-mailing (E-mail button) this document.

Users can also cancel the picklist reservation by selecting the (Cancel Picklist Reservation) CXL RSV button.